Dear Customers,
We noticed at around 3AM, our monitoring is showing down status for our Indonesia connectivity.
Further checked with the ISP, it's known that there was a fiber cut that affect IX connectivity located somewhere near the datacenter. The ISP has taken immediate action to fix the fiber cable with ETA 5 hours
We apologize for the inconvenience caused.
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25 Oct 2016 - 3AM: Issue received
25 Oct 2016 - 5AM: Notification posted
25 Oct 2016 - 8AM: Splicing FO
25 Oct 2016 - 10AM: Additional 2 hours required to complete the work
25 Oct 2016 - 11.30AM: Connection restored